About us

Powered by The Waiter Button.

Room Butler isn’t a first attempt at hospitality. Since 2013 we’ve been putting call buttons on tables, sunbeds and cabanas for hotels, resorts and beach clubs around the world, which is where we learned what really happens between a guest wanting something and getting it.

The Waiter Button call button hardware in service

Where Room Butler comes from

A button brings someone to the guest. That was half the job.

Years of call buttons showed us what happens after the button is pressed, and where the spend leaks away. None of it was a staffing problem. It was a distance problem.

  1. 01The order that never gets placedA guest on a sunbed wants a second drink and nobody is passing. The button fixed the waving; it couldn’t put the menu in their hand.
  2. 02The phone call nobody wants to makeRinging reception for one plate feels like an imposition, so room service stays a last resort and the guest goes out instead.
  3. 03Two walks for every orderOne trip to take the order, one to bring it. On a long pool deck that’s most of a shift, spent walking.

The other half

So we put the menu where the guest already is.

Room Butler is the digital half of the same idea. The guest scans a code in their room, on their sunbed or at their table, orders from your menu in their own language, and the order reaches the right team with its location already on it. One walk, not two, and nobody has to be flagged down first.

The same team
The people who have looked after call-button properties since 2013 build and support Room Butler.
The same support line
One address for everything: contact@thewaiterbutton.com. You reach the people who built it, not a ticket queue.
Every request has a place
A call button always knew which table pressed it. Every Room Butler code knows its room, sunbed or table the same way.

Properties we work with

Trusted on the floor at hotels you know.

Hotels, resorts and beach clubs from these brands already work with The Waiter Button.

Marriott
Hilton
Sheraton
DoubleTree by Hilton
InterContinental
Anantara
Centara
Pullman
Novotel
Mövenpick
SO/ Sofitel
Belmond
Four Points by Sheraton
Amari
Amatara

Talk to the people who built it.

Start the trial and see it on your own menu, or write to us at contact@thewaiterbutton.com and we’ll set it up with you: your zones, your codes, your first menu section.